Emotional Intelligence: Is It Essential in The Workplace?

Bella Wulansari

Emotional intelligence (EQ) refers to the capacity to understand and control one's own or others' emotions in order to sustain mental health. Those with high emotional intelligence can regulate their anger, anxiousness, and bear responsibility for the emotions of others. In other words, people with emotional intelligence can handle interpersonal relationships empathically and attain professional goals more effectively.

Emotional intelligence is composed of five components. Self-awareness (the capacity to perceive emotions and emotional triggers), self-regulation (the ability to manage and adjust emotion to have a positive outcome), motivation, empathy, and social interpersonal skills. Being able to manage emotions allows us to advise and assist others. Emotional intelligence is crucial in the workplace for a variety of reasons.

1. It assists in the comprehension of nonverbal communication.

This section will assist you in dealing with potentially problematic circumstances. For example, if you observe a coworker expressing nonverbal signals of melancholy or nervousness, you may approach them and express your empathy. Then, showing empathy here can help to avoid the workplace's negative atmosphere.

2. It increases your self-awareness of personal emotions.

When confronted with a client or coworker, this skill can help you adapt your behavior. In this case, you may flip your unpleasant mood, which may have been impacted by your actions the following workday, into a good mood by concentrating on more positive feelings. On the other hand, you may tailor yourself to the specific scenario you are in.

3. It has the potential to increase efficiency.

When you can be more empathic and concerned about the emotions of others, it will be simpler for you to make judgments and execute things more effectively without offending others. It raises positive opinions and impressions about your professional profile.

4. It impacts your future career path

Your emotional intelligence and leadership abilities will complement each other. It will actively demonstrate patience, strong listening skills, positivism, empathy, and social skills in order to gain a leadership post or a title advancement at work.

5. It might motivate you to form solid interpersonal ties.

Emotions may be contagious, demonstrating clear drive, empathy, and responsibility. These factors will have an impact on collaboration. That is why emotional intelligence is emphasized in order to identify successful collaboration. Those things will affect teamwork. 


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